Gap Analysis

Gap Analysis: Global parleys Economic turmoil hale Global Communication to take drastic measure to protrude on on top in the tough, competitive telecom industry. Their strategical devise to transform into a global deal in spite of appearance 3 years was straight approved by the board. However, they were wrong by not considering all in all avenues in their planning stage. The employees and the gist were not inform of the decision, the plan was based on an competitive approach to increase receipts and profits; leaving no room for negotiation. Therefore, lead to an hateful conflict continuum (Kreitner & Kinicki, 2003) between the companionship and the stakeholders. Situation Analysis force and Opportunity Identification Declining stocks on Wall pass puts the telecommunication industry in a panic, and Global Communication is no exception. Their stock price plummeted 50% to $11 per share, from a higher(prenominal) $28 per share three years ago. The plight labo red the company to look at new modern behavior of doing business. The company will introduce new service supply to vitiated businesses and consumers. Furthermore, they will form partnership with artificial send provider to compete against cable companies offering broadband and radio services.

In addition to introducing new services, CEO Katrina wants to implement an famished globalization strategy to increase both revenue and profits. The strategic plan will involve massive layoffs of employees in the olive-sized business center. And, for the remaining employees, they will be relocated with 10% salary re duction. According to Katrina, Global Comm! unication will be able to reduce cost by 40% if the sound call center was outsourced to India and Ireland. This, no doubt created a win-lose fix in which the employees get the worse deal. Stakeholder Perspectives/Ethical Dilemmas Economic ache has made the top executives lose perspective on what is important. Including, go against their ethical and philosophy...If you want to get a full essay, time value it on our website: OrderCustomPaper.com

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